Frequently Asked Questions

We have collected all the important answers you might need.

Visit FAQ

Guides

Here you will find relevant information about the app, usage, and troubleshooting.

Open Guide

Other Documents

Here you can find all relevant legal documents.

Open App Privacy Policy

Open App Terms and Conditions

Contact Us


How can we help you?

Send us an email

On Github

Report an issue

Contact us

Open contact form

Platform-specific Features


iOS App


Supported devices: A12 processors or newer


The app requires an internet connection to download explorations and 3D models.

The app downloads content from the web (web backend of the 'Lernen mit AR' app).

The app only requires camera access if you want to view 3D models in AR mode.


iOS app has been optimized for portrait mode.

iPadOS App


Supported devices: A12 processors or newer


The app requires an internet connection to download explorations and 3D models.

The app downloads content from the web (web backend of the 'Lernen mit AR' app).

The app only requires camera access if you want to view 3D models in AR mode.


The iPadOS version has been optimized for full screen, split screen scenarios.

Accessibility


Dark Mode

Available on all platforms

The entire app is optimized for use in dark mode. The appearance between light and dark mode can be changed in the system settings.

Adjustable Font Size

Available on all platforms

The app supports changing the font size on almost every tab and view via the main settings of the operating system.

Locale and Regional Settings


Supported Languages

Currently supported languages in the app:

· German

· English

· Thai